Emotion Polarity in Review
how do online product reviews differ by reviews' emotion polarity?
True.
Our Assumption
Real reviews are more emotional
Our Findings
Real reviewers use more positive & negative words
For reviews that Recommand the product:
From the bar graphs of people who recommend the product, we can see that real recommenders on average use more words with positive connotations than fake recommenders.
For reviews that Don't Recommand the product:
For people who don’t recommend, real reviewers on average use slightly more words with negative connotations than fake reviewers.